Call for additional information at 1-888-334-7469
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We are confident in the quality of our products and offer a guaranteed standard warranty on every item. Warranty information can differ from product to product, however the following applies to almost all our products with only a few exceptions:
- Hardware - We offer a guaranteed one year warranty against parts and manufacturing defects. This guarantee covers reasonable use of the product as it was intended to be used. This warranty does not cover mistreatment or damage caused by neglect, misuse or failure to follow the product instruction or assembly sheet / manual.
- Damage - If you receive a damaged or incomplete product you must notify us within three days in order for it to be covered by our warranty or shipping damage policies. See bottom of Satisfaction Guarantee page.
- Graphics - We offer a guarantee against fading for one year on all banners and graphic prints of any type, except for the 12 oz Saturn vinyl which is guaranteed against fading for five years for indoor use and three years for outdoor use.
If you wish to know the specific warranty information for a particular product, send an e-mail to firstname.lastname@example.org or call us at 1-888-334-7469. Please specify the product's name and/or product number when contacting us.